We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered merchandise with original tags attached for a full refund or exchange within 30 calendar days of the invoice date.
We regret that merchandise marked as final sale cannot be returned or exchanged.
** ONCE ALL OF THE BELOW CRITERIA HAVE BEEN MET, A PRE-PAID** USPS (Post Office) RETURN LABEL WILL BE ISSUED TO YOU BY OUR AUTOMATIC EMAIL SYSTEM or SOMEONE FROM OUR CUSTOMER SERVICE TEAM.
Return Instructions --
Please email us at hello@lohlasport with the following information:
1. The name that the order was placed under.
2. Your order number that was emailed to you for confirmation.
3. The name of the item or items you would like to return.
Exchange Instructions --
PLEASE UNDERSTAND -- We do not process exchanges.
We totally understand your frustration, but we are happy to process a return after any customer purchases multiple sizes for a perfect fit :) !
- Please purchase whatever sizes you are contemplating and we will return any product that doesn't fit to your liking.
Merchandise returned after 30 days of purchase will be accepted at our discretion for an online E-Gift Certificate (store credit), based on the current selling price.
If product was damaged or shipped incorrectly, please email us at firstname.lastname@example.org with as much specificity as possible and we will gladly help you with a replacement. You will not be charged for shipping of replacement items.